1. Information We Collect

We may collect the following types of personal information when you use our services:

• Personal Identification Information : Name, address, email address, phone number, date of birth, passport or national ID number, and driving license information.
• Payment Information : Credit card or debit card details, billing address, and payment history.
• Booking Information : Rental dates, car model preferences, pick-up and drop-off locations, and other rental specifics.
• Location Data : GPS data and information about your location when using our services or driving our vehicles.
• Communication Data : Emails, phone calls, and other forms of communication between you and us.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Rentals : To complete your car rental bookings, confirm your reservation, and ensure you have a smooth experience with our vehicles.
• To Improve Services : To enhance our services, offerings, and customer support based on your preferences and feedback.
• For Payment Processing : To process payments for rentals, damages, or additional services requested during the rental period.
• For Customer Support : To respond to inquiries, resolve issues, and provide assistance during and after your rental period.
• To Comply with Legal Obligations : To meet legal and regulatory requirements in Mauritius and to protect our rights and interests.

3. How We Share Your Information

We may share your personal information in the following circumstances:

• With Service Providers : We may share your information with third-party service providers, such as payment processors, insurance companies, and vehicle maintenance services, to facilitate your rental and ensure a high-quality experience.
• With Law Enforcement or Authorities : We may disclose your information to authorities if required by law or to protect the safety, rights, or property of our business or others.
• With Our Affiliates : We may share your information within our group of companies for internal purposes, such as improving services and customer support.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations.

5. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access : You have the right to request a copy of the personal data we hold about you.
• Correction : You have the right to request corrections to any inaccurate or incomplete personal data we hold.
• Deletion : You may request the deletion of your personal data, subject to applicable laws and our retention obligations.
• Opt-Out : You can opt-out of receiving marketing communications from us at any time by following the instructions in the communication or contacting us directly.
• Withdrawal of Consent : Where processing is based on consent, you may withdraw your consent at any time.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your user experience and analyze how you interact with our website. You can control cookie settings through your browser settings. Please note that some features may not work as expected if cookies are disabled.

8. Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal data from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website with an updated "Last Updated" date. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

GOODROYAL CAR RENTAL

Email: goodroyalcarrental@outlook.com

Phone: +230 54765650

Address: Royal Road D’epinay 20503, Pamplemousses Mauritius